MyChart Help
With MyChart, you have secure, 24/7 access to your personal health information and a direct way to stay connected with your care team—all in one place.
Log into MyChart Sign up for MyChart
Managing your health should be simple, convenient, and on your schedule. With MyChart, you have secure, 24/7 access to your personal health information and a direct way to stay connected with your care team—all in one place. From viewing test results and medical records to messaging your doctor and managing appointments, MyChart makes it easier to stay informed and take an active role in your care. Signing up is quick and easy, whether you enroll during your visit or get started online today.
When you visit Garnet Health, you may be asked whether you wish to sign up for MyChart during registration, admission, or discharge. You may also receive an activation code on your enrollment letter or in your After Visit Summary. You can also sign up online directly on MyChart.
MyChart Help
PLEASE NOTE: For medical questions or questions about your medications, test results, or appointments, please contact your provider's office directly.
For help with:
- Activating a NEW MyChart account, Account Lockouts, Proxy access, Records requests, Phone or Email updates - please call Health Information Management at 845-333-1600, or email: HIM@garnethealth.org
- Navigating your EXISTING MyChart account, Resetting your PASSWORD through Self-Service, How to make an Appointment online, How to Install the Mobile App, How to Message your Provider - please call the MyChart Help Desk at 845-333-2345, or email: MyChart@garnethealth.org
Garnet Health App
Easily access your medical records through your Apple or Android device by downloading the Garnet Health app - now also accessible through the Apple Health app on your iPhone.
Alternatively, you may access your medical records through your Apple or Android device by downloading the EPIC MyChart app: Google Play | Apple App Store
If you have questions about installing the Google Play or Apple App Store apps, please email mychart@garnethealth.org or call 845-333-2345.
Your Medical Records in MyChart
If you have a MyChart account, your records can be released to MyChart, which allows you to access the medical information listed below:
- Receive test results online – no waiting for a phone call or letter
- Your health summary
- Review health education topics and discharge instructions provided by your physician
- Review your medications, immunizations, allergies, and medical history
- Health insurance information
- Billing summary
You can also take the following actions through MyChart:
- Message your doctor
- Prescription Refills
- Request an appointment
- View details of your past and upcoming appointments
Expanded Access to Your Medical Records
The 21st Century Cures Act is a recent federal mandate that expands access to medical information. Garnet Health will release most test results (excluding genetics) and provider notes through the patient portal as soon as they are available. This information is available through our Garnet Health MyChart patient portal.
Securely connect your Garnet Health electronic medical records to your health management apps (e.g., fitness trackers, dietary trackers). Once we receive your request, we will be in touch (typically within two business days) with the next steps. Use the form to request a connection.
Visit Notes
Everything you need to know about your healthcare, at your fingertips. All you have to do is sign up & log in.
Learn MoreTwo-Factor Authentication
In order to better protect your health information data, Garnet Health has recently added a two-factor authentication to your MyChart account. Download our tip sheet to learn how to set up this process.
Download Tip Sheet