Telehealth
If you are a new or established patient, with a medical need or follow up appointment, and want a telehealth appointment with a Garnet Health Doctor, please call 845-333-7575 or log-in to your MyChart.
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Telehealth Visits at Garnet Health Doctors
At Garnet Health Doctors, previously known as Orange Regional Medical Group and Catskill Regional Medical Group, the safety of our patients and staff is paramount to us. Now more than ever, offering the option of telehealth visits for our patients and community members is important to providing a continuation of exceptional care.
Our Telehealth program offers convenient access to telephone and video visits for new and existing patients - at home, in the office or while away from home. Experience an online or phone appointment with your provider via smartphone, tablet or computer.
Telephone Visit
Speak with your doctor conveniently, without traveling to their office. This offering is for new or existing patients.
To schedule an appointment with a provider, please call 845-333-7575.
Video Visit
Leveraging video conferencing software, you may now schedule an appointment with your provider virtually.
- Login to MyChart
- Step-by-Step Instructions - Zoom - for MyChart users
- Step-by-Step Instructions - Zoom - no MyChart account needed
- Step-by-Step Instructions - Webex - no MyChart account needed
Virtual Visit Types & Conditions Treated
Receive the care you need, when you need it. Some of the visit types and conditions treated through virtual care, include:
- Routine check-up's
- Follow-up visits
- Urgent care
- Prescription refills
- Sinus congestion
- Flu symptoms
- Allergies
- Pink eye
- Urinary tract infections
If you have a medical need or a scheduled follow-up visit, please reach out to your provider's office to schedule a telehealth appointment or login to your MyChart.
Garnet Health Doctors
Garnet Health Doctors is a primary care and multi-specialty practice that is part of Garnet Health's network of care - offering primary care and multi-specialty in Orange and Sullivan County, NY.
Learn moreMore Information on Telehealth
For the best experience, use the video conferencing software on your mobile device or computer. Supported devices include:
- IOS Devices (iPhone or iPad)
- Android Devices (Phone or tablet)
- Laptop or desktop with a microphone and web camera
Garnet Health Medical Center and Garnet Health Doctors offer convenient electronic access to your medical information through a web-based version of our computer system called MyChart.
If you have a MyChart account, your records can be released to MyChart, as well as allowing you to access the medical information listed below:
- Receive test results online – no waiting for a phone call or letter
- Your health summary
- Review health education topics and discharge instructions provided by your physician
- Review your medications, immunizations, allergies, and medical history
- Health insurance information
- Billing summary
You can also take the following actions through MyChart:
- Message your doctor
- Request or schedule an appointment
- Prescription Refills
- View details of your past and upcoming appointments
Access Medical Records on Your Smartphone
Easily access your medical records through your Apple or Android device by downloading the MyChart app - now also accessible through the Apple Health app on your iPhone.
If you have questions, or if you are having trouble accessing MyChart, please email mychart@garnethealth.org or call 845-333-2345.
If you do not have a MyChart account and would like to sign up for this, please download the MyChart Activation Form and return it to the address below.
Mailing Address
Garnet Health Medical Center
Health Information Management Department
707 East Main Street
Middletown, NY 10940
What are the benefits of a Telehealth Appointment?
Our telehealth appointments offer a convenient and safe replacement to an in-office visit. From the comfort of home your provider can offer you the same great care, minus any potential exposure to viruses and illnesses in the waiting room or in your travels.
What types of visits can I schedule?
This option is available to new and existing patients for all our Primary care and Specialty Services, including Women's Health, Cardiology, Orthopedics, and more. Not every medical issue is appropriate for a telehealth appointment. Call your provider's office to determine if it will work for you.
Will my insurance cover a Telehealth Visit?
Doctor visits by phone or video for new and established patients are now covered by most insurance for primary care and multiple specialties.
How do I get started?
Call Garnet Health Doctors to schedule your telehealth visit. Call: 845-333-7575. Telehealth appointments are available during regular office hours.