When over-the-counter medications and rest are not enough, you may consider an appointment with a Primary Care doctor, going to an Urgent Care center, or even a visit to the Emergency Room.

You may find it difficult to determine which of these options is best based on the severity of your symptoms, or the symptoms of a loved one.

Garnet Health would like to take a moment to remind patients, that in many cases, urgent care centers can offer an effective, convenient option for the diagnosis and treatment of mild or moderate injuries or symptoms.

Also keep in mind:

  • Co-pays are lower at Urgent Care and often
  • Wait times are significantly shorter at an Urgent Care center

Very often and for various reasons, patients will go to the emergency room for non-emergency situations. Garnet Health recommends using the information below to help you determine whether an Urgent Care center or the Emergency Room is the right location for treatment based on your symptoms:

When to go to the Emergency Room

  • Abdominal pain
  • Children under three months who need immediate care
  • Extreme pain, especially if the cause is unknown
  • Eye injuries
  • Falls with injury or while taking blood thinners
  • High fevers
  • Intestinal bleeding
  • Loss of consciousness or vision
  • Persistent chest pain (especially radiating to arm or jaw with sweating, vomiting or shortness of breath)
  • Repeated vomiting
  • Seizures without a previous diagnosis of epilepsy
  • Severe burns
  • Severe heart palpitations
  • Sudden severe head pain or injury
  • Sudden testicular pain and swelling
  • Suspected poisoning or drug overdose
  • Traumatic injury
  • Vaginal bleeding with pregnancy
  • Weakness or paralysis

When to Consider Urgent Care

  • Allergic reactions
  • Animal and bug bites
  • Broken bones
  • Cuts that may need stitches
  • Coughs, congestion and sinus problems
  • Ear infections
  • Mild fevers
  • Minor burns
  • Neck and back pain
  • Painful urination
  • Pink eye or other minor eye problems
  • Rashes
  • Severe flu or cold symptoms
  • Sprains and strains
  • Throat pain
  • Vomiting

When to Call 911

In a medical emergency or in doubt, call 911.

  • Do not drive to the hospital if you have severe chest pain or bleeding, feel like you might faint or your vision is impaired or have symptoms of heart attack or stroke.
  • Taking an ambulance is safer, especially if you are suffering a heart attack. Ambulance personnel provide care on the way to the hospital.
  • Emergency responders are trained to stabilize patients before they get to an emergency room.

Urgent Care Centers in Goshen, Middletown, and Monticello

Our Urgent Care centers treat patients with various injuries or illnesses that, though not life-threatening, require immediate professional medical attention.
No appointment needed, just “walk in”!

Open Daily, 8:00 AM – 6:00 PM (Patients accepted up to 30 minutes before closing).

Garnet Health Urgent Care - Middletown
Outpatient Building
707 East Main Street
Middletown, NY 10940

Garnet Health Urgent Care - Goshen
102 Clowes Ave
Goshen, New York 10924
Phone: 845-333-7200

Garnet Health Urgent Care - Monticello
38 Concord Road
Monticello, New York 12701
Phone: 845-333-6500

All content presented is provided for informational and educational purposes only, and is not intended to approximate or replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard or delay seeking professional medical advice because of something you have read within the website content. If you think you may have a medical emergency, call 911 immediately.