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MIDDLETOWN, NY (Oct. 29, 2026) — Catia Pereira-Gentile, Patient Experience Manager for Garnet Health Medical Center, was recognized at the 2026 Professional Research Consultants (PRC) Healthcare Experience Summit on Oct. 8, receiving the Champion of Patient Experience Award.Catia Pereira-Gentile

The Patient Experience Award celebrates individuals who demonstrate an unwavering commitment to improving the patient experience. This award recognizes those who go above and beyond the traditional scope of their roles, consistently placing the needs of patients at the forefront while driving measurable improvements.

“I am honored to receive the Champion of Patient Experience Award. Improving the patient experience is a team effort, and I’m grateful to work alongside people who care so much about the patients we serve,” said Pereira-Gentile. “It’s important that we listen to our patients and learn from their feedback to find ways to make their experience better.”  

PRC is a national healthcare research and consulting organization that partners with more than 2,800 healthcare organizations across the United States to improve the healthcare experience through research, analytics and advisory services.

To learn more about Garnet Health or to join our team, visit garnethealth.org.  

About Garnet Health Medical Center 
Garnet Health is a New York State not-for-profit corporation headquartered in Middletown, New York, approximately 60 miles northwest of New York City. It is the corporate parent of Garnet Health Medical Center, Garnet Health Medical Center – Catskills, Garnet Health Doctors, Garnet Health Urgent Care, Garnet Health Foundation and Garnet Health Foundation – Catskills. Garnet Health employs more than 4,000 professionals and has a medical staff of more than 850 members.
Garnet Health Medical Center in Middletown provides 383 beds and treats thousands of area families, friends and neighbors. In addition to the main hospital, Garnet Health Medical Center also provides several outpatient services, including diagnostic imaging and laboratory services. It has been recognized with awards and accreditations for outstanding, high-quality care and service excellence. To learn more about Garnet Health Medical Center, visit garnethealth.org.

Deija Davis-Montes, BS

Marketing and Corporate Communications Specialist
Deija Davis-Montes is Garnet Health’s Marketing and Corporate Communications Specialist. She received her Bachelor of Science in Advertising and Marketing Communications from the Fashion Institute of Technology.  Deija is passionate about nonprofit work, communication that creates impact, and helping organizations share their mission and vision with clarity and purpose.
Deija can be reached at (845) 333-2368 or dmontes@garnethealth.org 
 

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