Visiting Hours at Garnet Health Medical Center

Garnet Health recognizes that patients need the support of family and friends while they are in the hospital or visiting for an outpatient appointment or procedure. We welcome visitors and request that you follow our visitation guidelines. Safety measures are in place for our patients, employees, and visitors. Additionally, it is required that all visitors wear hospital-issued masks, provided upon your arrival, the entire time of your visit and that you remain socially distant and practice good hand hygiene often. We appreciate your support and cooperation.

Garnet Health does not restrict, limit, or deny visitation privileges based on race, ethnicity, language, national origin, socioeconomic status, mental or physical ability, religion, sex, sexual orientation, or gender identity or expression.


Middletown CampusEffective May 2, 2022

All inpatient visitors must show proof of COVID-19 vaccination or a proof of a negative COVID PCR or Antigen test from a healthcare facility or lab within 72 hours of the visit. Photographs of home tests will not suffice as proof. Exceptions to this practice will be made for support persons of Obstetric patients, parents of Pediatric patients, End-of-Life patients and patients with special needs/requiring a support person.

Inpatient visitors will be asked to show proof of vaccination or negative COVID PCR or Antigen test at the time they present identification for visitor’s pass.

All forms of vaccination proof including New York State Wallet will be considered.

At our Lobby Main Desk, a Guest Service Associate will verify that your identification matches your vaccination or COVID PCR, or Antigen Test record.

General Visiting Hours are 11:00 am – 8:00 pm 

No more than two (2) visitors per day, 18 years or older. Exceptions may be made on a case-by-case basis. Visitors must remain in patient’s room, properly masked and perform frequent hand hygiene. No overnight visitation is permitted unless approved by administration.

2 East
Suspended until with further notice

6 South
One support person, 18 years or older, plus Doula (pre-arranged) allowed 24/7

6 North
One support person and a Doula 24/7;
Two vaccinated visitors, 18 years or older, allowed during visiting hours, in addition to support person and Doula.

Mom and banded support person only, allowed 24/7

Emergency Department
One (1) support person 24/7, after patient screening is complete. For patients in double rooms, visitors will need to alternate. COVID+ and PUI visitation permitted with approval of ED leadership. Up to two (2) parents/ support persons allowed for pediatric patients. Visitation may be limited based upon Emergency Room capacity

Outpatient Services, Cancer Center, Garnet Health Doctors & Urgent Care
One (1) visitor/support person allowed to accompany patient through registration process; visitor/support person allowed to wait in waiting area per social distancing requirements and room capacity allowances; eating and drinking is not permitted. Up to two (2) parents/ support persons allowed.

Patients who are: COVID+, have COVID-like symptoms or are awaiting COVID test results
One (1) visitor per day, duration up to 30 minutes. Visitors must adhere to the specific PPE protocol for COVID-19. Virtual visitation is available, please call the unit.

Shabbos Room
Visitors must remain masked and socially distant, one (1) visitor at a time.

Open Monday - Sunday 7:00 a.m. – 9:00 p.m.


Hand hygiene must be performed entering and exiting the patient’s room, and before/after handling mask.

Visitor Management System

Garnet Health Medical Center utilizes a Visitor Management System in the main lobby to provide a more accurate head count of who and how many visitors are in the hospital in case of an emergency. All visitors will need to show valid ID upon entering the hospital and the new hi-tech ID card scanning system will produce a visitor badge that must be worn at all times.

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