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Your Safety. Your Health. Our Priority.

Nothing is more important than your health and safety during these challenging times. At Garnet Health, we’re open as always and ready to care for you. Don’t neglect your health. We have taken extensive precautions at our facilities to keep you safe from the coronavirus. Our highly trained healthcare experts place your safety as our number one priority.

Whether you need a test, procedure, doctor’s visit, or need urgent or emergency care, you can trust that our hospitals, doctor’s offices and outpatient locations have rigorous safeguards including meticulous cleaning and physical distancing.

How We're Keeping You Safe

  • Medical masks are required for everyone
  • Employees practice extensive hand washing
  • Continuous enhanced cleaning at every facility
  • Separate inpatient areas for COVID-19 and non-COVID-19 patients
  • Pre-screening for COVID symptoms in advance of patient appointments
  • Temperature checks
  • Social distanced waiting areas and registration
  • Curbside check-in for Urgent Care
  • Appropriately spaced appointments allow for social distancing and cleaning after each patient.
  • Telehealth available from Garnet Health Doctors
  • Sanitizing patient rooms with UV light

Safety first: For every patient, every visit.

Our staff are taking every precaution to perform hand hygiene often - before and after interactions, with each and every patient. When taking care of you and your loved ones during your visit, our staff is wearing Personal Protective Equipment (PPE), such as masks, shields, scrubs, and gloves. Masks are worn properly and for the entirety of our shifts.

Screening Visitors & Patients

Upon your arrival, a member of our team will be there checking temperatures, using no-contact infrared thermometers. This simple precaution, along with a few questions to answer, helps to screen for COVID-19 symptoms.

All patients having an invasive procedure are tested for COVID-19 prior to procedures.

Mandatory Masking

Everyone is required to wear a face mask, regardless of whether they have COVID-19 symptoms. We provide disposable medical masks to every visitor that enters our premises. Cloth masks and bananas are not permitted. Masks must be worn at all times by every staff member, every patient and every visitor.

Cleaning & Disinfecting Our Facilities

Aggressive cleaning and disinfecting processes have been implemented throughout the buildings. We’re constantly cleaning and disinfecting our buildings including using specialized ultraviolet lights to further sanitize patient rooms.

Social Distancing During Your Visit

Patients are appropriately distanced during the time they spend with us to prevent the spread of COVID-19.

  • Signs in place on waiting room chairs to encourage physical social distancing.
  • Social distancing signs help direct safe patient flow in our buildings.
  • Plastic shielding installed in key areas to further enhance infection control.
  • Appointments are staggered to minimize patient traffic.

Urgent Care Curbside Check-in

Urgent Care patients must utilize curbside check-in. For safety and convenience, please remain in your car and call:

  • Middletown: 845-333-7575 and press ‘option #3'
  • Monticello: 845-333-6500 and press ‘option #3'
  • Goshen: 845-333-7200 and press 'option #3'

The nurse will call you when an exam room becomes available and to let you know when it’s time to enter.

Offering Telehealth Appointments

Health is more important now than it ever was, and there are now more options to see your doctors than ever before — video, phone and in person. Giving patients the choice gives them a sense of control and the comfort they need to return.

Learn More

Learn More About How We Keep You Safe

To learn more about the steps we’ve taken to keep you safe during your hospital or outpatient visit, see the information below on Garnet Health Medical Center, Garnet Health Medical Center - Catskills, or Garnet Health Doctors.

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Garnet Health Medical Center, previously known as Orange Regional Medical Center, has resumed elective outpatient surgery and procedures and been working diligently to provide the safest possible care during the COVID-19 pandemic.

  • Upon scheduling, all outpatients are screened by questionnaire for COVID-19 symptoms.
  • All hospital staff are wearing masks at all times
  • Social distancing practices are in place and seating in many public areas and waiting rooms have additional spacing to allow for social distancing.
  • Plastic shielding is installed in some areas to further enhance infection control.
  • Patients are appropriately distanced during the time they spend with us.
  • When entering the hospital, outpatients will have their temperature taken and screened for fever
  • COVID-19 positive patients are being treated on isolated units. Staff caring for COVID-19 patients all wear appropriate PPE and remove contaminated PPE before leaving the designated isolation unit
  • Depending on your COVID-19 vaccination status, COVID-19 exposure status, recent COVID-19 illness, or current symptoms, any patient having an invasive procedure or surgery may be tested for COVID-19 prior to the procedure date and also screened for symptoms via phone prior to the procedure. If admission is required, non-COVID 19 patients are admitted to a room in an area that only includes non-COVID-19 patients.
  • Aggressive cleaning and disinfecting processes have been implemented throughout the building

If you have any additional questions prior to your procedure, please call us! We are here to help and to answer any questions you may have. Pre-Surgical Testing Department Monday – Friday 7:00 AM – 4:00 PM 845-333-7083 or 845-333-7085

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Outpatient Visits & Your Doctor Appointments

Garnet Health Doctors, previously known as Orange Regional Medical Group and Catskill Regional Medical Group, has created a safe and secure environment during the COVID-19 pandemic and are highly trained on how to protect our patients, families and each other when caring for patients.

Don’t delay your medical needs or ignore symptoms that you would typically visit or call your doctor about.

How we promote COVID-19 safety at our doctor’s offices:

  • Upon scheduling, all patient are screened by questionnaire for COVID-19 symptoms
  • All staff are wearing masks at all times
  • Temperature checks of anyone entering any of our 8 locations.
  • Social distancing practices are in place
  • Appointments are staggered to minimize the number of people in an area and seating in many public areas and waiting rooms of our facilities will have additional spacing to allow for social distancing.
  • Social distancing signs help direct safe patient flow in our buildings.
  • Plastic shielding has been installed in some areas to further enhance infection control.
  • Patients are appropriately distanced during the time they spend with us.
  • Aggressive cleaning and disinfecting processes have been implemented throughout our facilities
  • Telehealth visits are now available, too

To make an appointment, call 845-333-7575.

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Garnet Health Medical Center - Catskills, previously known as Catskill Regional Medical Center, has resumed elective outpatient surgery and procedures and been working diligently to provide the safest possible care during the COVID-19 pandemic.

  • Upon scheduling, all outpatients are screened by questionnaire for COVID-19 symptoms
  • All hospital staff are wearing masks at all times
  • Social distancing practices are in place and seating in many public areas and waiting rooms of our facilities will have additional spacing to allow for social distancing.
  • Plastic shielding has been installed in some areas to further enhance infection control.
  • Patients are appropriately distanced during the time they spend with us.
  • When entering the hospital, outpatients will have their temperature taken and screened for fever
  • COVID-19 positive patients are isolated from other patients. Staff caring for COVID-19 patients will wear all appropriate PPE and remove contaminated PPE before entering non-COVID areas.
  • Depending on your COVID-19 vaccination status, COVID-19 exposure status, recent COVID-19 illness, or current symptoms, any patient having an invasive procedure or surgery may be tested for COVID-19 prior to the procedure date and also screened for symptoms via phone prior to the procedure. If admission is required, non-COVID 19 patients are admitted to a room in an area that only includes non-COVID-19 patients.
  • Aggressive cleaning and disinfecting processes have been implemented throughout the building

If you have any additional questions prior to your procedure, please call the Catskill Regional Medical Center Same Day Surgical Department Monday through Friday between 7:00am – 3:00 pm at 845-794-3300 x 2398.

Women driving with a mask on to receive urgent care services

Urgent Concern or Emergency?

Visit our Urgent Cares, go to the ER or call 911 in an emergency.

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