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Visitation to Garnet Health Facilities

Garnet Health recognizes that patients need the support of family and friends while they are in the hospital or visiting for an outpatient appointment or procedure. We welcome visitors and request that you follow our visitation hours and guidelines below. It is necessary for us to broaden safety measures, at this time, for our patients, employees and visitors. Additionally, it is required that all visitors wear hospital issued masks, provided upon your arrival, the entire time of your visit and that you remain socially distant and practice good hand hygiene often. We appreciate your support and cooperation.  

Garnet Health does not restrict, limit, or deny visitation privileges based on race, ethnicity, language, national origin, socioeconomic status, mental or physical ability, religion, sex, sexual orientation, or gender identity or expression.

Hospital Amenities

All our patients and visitors have the following general hospital amenities available to them during their stay or visit, including: public Wi-Fi, gift shop, dining services, ATM, language assistance, and much more.

Please note that virtual video visits can easily be arranged so family and love ones can remain in contact while hospitalized. To arrange a video visit, please speak with your nurse or the Patient Advocacy department, at:

  • Garnet Health Medical Center: 845-333-1164
  • Garnet Health Medical Center – Catskills: 845-794-3300 x2185

Visitation Hours and Guidelines

Middletown CampusEffective December 16, 2022

Beginning December 16, 2022 Garnet Health Medical Center inpatient visitors will no longer require Proof of COVID-19 vaccination or a proof of a negative COVID PCR or Antigen test.

All visitors will continue to be actively screened for any current symptoms of COVID-19 (including a temperature check) and any exposure to or having tested positive for COVID-19 within the past 10 days.

Visitors who screen positive for any of the above will not be permitted to visit. Exceptions to this practice will be made on a case-by-case basis for support persons of Obstetric patients, parents of Pediatric patients, End-of-Life patients and patients with special needs/requiring a support person.

Hospital issued facemasks must be properly worn by visitors at all times covering the nose and mouth.

General Visiting Hours are 11:00 am – 8:00 pm 

Screened visitors must be 12 years or older (18 years or older to visit the OB Unit "Rowley Family Birthing Center"). Exceptions may be made on a case by case basis. Screened visitors must remain in patient’s room while on the patient care unit, properly masked (covering nose and mouth) and perform frequent hand hygiene. No overnight visitation is permitted unless approved by administration. 

Intensive Care Unit
Two visitors at a time. Exceptions may be made on a case by case basis.

Cardiothoracic Surgery Intensive Care Unit / Cardiothoracic Surgery Step Down Unit
Two visitors at a time. 16 years and older. No flowers, food, or latex balloons allowed.

2 East
Open Monday, Wednesday and Saturdays by appointment only. You can call extension 2261 to make an appointment.

OB Delivery (6 South)
Two support persons, 18 years or older, plus Doula (pre-arranged) permitted 24/7 for patients in active labor. One support person is permitted for patients who are admitted but not in active labor. Exceptions may be made on a case by case basis.

OB Post-Partum (6 North)
One support person permitted 24/7. Two visitors at a time, 18 years or older, allowed during visiting hours, in addition to support person. Sibling visitation is suspended until further notice due to high instances of respiratory illnesses in the community.

NICU
Mom and banded support person only, allowed 24/7

Emergency Department
One (1) support person 24/7, after patient screening is complete. For patients in double rooms, visitors will need to alternate. COVID+ visitation permitted and must adhere to the specific PPE protocol for COVID-19.  Up to two (2) parents/ support persons allowed for pediatric patients. Visitation may be limited based upon Emergency Room capacity. 

Outpatient Services, Cancer Center, Garnet Health Doctors & Urgent Care
All patients and support persons are required to wear a hospital issued face mask over the nose and mouth at all times while in the facility. For surgical/procedural waiting room, no more than 2 support persons per patient. One support person may accompany the patient to the ‘holding area’. Exceptions may be made on a case by case basis.

Visitors for COVID positive patients, or patients who have COVID-like symptoms or are awaiting COVID test results
Visitors must adhere to the specific PPE protocol for COVID-19. Visitors must be 12 years or older. Exceptions may be made on a case by case basis. Screened visitors must remain in patient’s room while on the patient care unit, properly masked (covering nose and mouth) and perform frequent hand hygiene. No overnight visitation is permitted unless approved by administration. 

Virtual visitation is also available, please call the unit.

Shabbos Room
Visitors are required to wear a hospital issued face mask at all times while in the facility and socially distant.

Cafeteria 

Open to Visitors Monday through Sunday 7am-9pm

Coffee Shops open to visitors - variable hours of operation

Hand hygiene must be performed entering and exiting the patient’s room, and before/after handling mask.
 

Harris and Callicoon Campuses - Effective December 16, 2022

Beginning December 16, 2022 Inpatient visitors will no longer require proof of COVID-19 vaccination or a proof of a negative COVID PCR or Antigen test.

All visitors will continue to be actively screened for any current symptoms of COVID-19 (including a temperature check) and any exposure to or having tested positive for COVID-19 within the past 10 days.

Visitors who screen positive for any of the above will not be permitted to visit. Exceptions to this practice will be made on a case-by-case basis for support persons of Obstetric patients, parents of Pediatric patients, End-of-Life patients and patients with special needs/requiring a support person.

Hospital issued facemasks must be properly worn by visitors at all times covering the nose and mouth.

General Visiting Hours are 11:00 am – 8:00 pm
Screened visitors must be 12 years or older. (18 years or older for OB Unit) Exceptions may be made on a case by case basis. Screened visitors must remain in patient’s room, properly masked and perform frequent hand hygiene. No overnight visitation is permitted unless approved by administration..

Visitors for COVID positive patients, or patients who have COVID-like symptoms or are awaiting COVID test results
Visitors must adhere to the specific Personal Protective Equipment (PPE) protocol for COVID-19. Visitors must be 12 years or older. Exceptions may be made on a case by case basis. Screened visitors must remain in patient’s room while on the patient care unit, properly masked (covering nose and mouth) and perform frequent hand hygiene. No overnight visitation is permitted unless approved by administration.

Virtual visitation is available, please call the unit.

Inpatient areas
5 East, CCU and Callicoon inpatient units: Two (2) visitors at a time.

OB Delivery
Two support persons, 18 years or older, plus Doula allowed 24/7 for patients in active labor. One support person is permitted for patients who are admitted but not in active labor. Exceptions may be made on a case by case basis.

OB Post-Partum
Partner allowed 24/7; screened visitors 18 years or older, during visiting hours, in addition to support person. Sibling visitation is suspended until further notice due to high instances of respiratory illnesses in the community.

Emergency Department
Emergency Department is open 24/7 and limited to one (1) SUPPORT person per patient, 18 years or older. Two (2) screened support people allowed at bedside for pediatric patients. COVID+ visitation permitted and must adhere to the specific PPE protocol for COVID-19. Hospital issued facemasks must be properly worn by visitors at all times covering the nose and mouth.

Outpatient areas including Garnet Health Doctors
All patients and support persons are required to wear a hospital issued face mask over the nose and mouth at all times while in the facility. For surgical/procedural waiting room, no more than two (2) support persons per patient. One support person may accompany the patient to the ‘holding area’. Exceptions can be made on a case by case basis.

Behavioral Health Unit
Visitation by appointment only on Monday, Wednesday and Saturday from 9am-11am. To schedule an appointment call (845) 794-3300 Ext-2809. No outside food or drinks will be allowed on the Behavioral Health Unit.

Chesed Room
Open 9:00 am-8:00 pm; One (1) visitor at a time and visitor must remain masked. 

Cafeterias
Open to Visitors at the Harris Campus: from 8:00 am - 2:00 pm, Monday through Friday
Open to Visitors at the Callicoon Campus: from 8:00 am - 1:00 pm, Monday through Sunday

We Proudly Brew Coffee Shop
Located on the Harris Campus and is open Monday - Friday 6:30am - 8:00 pm, Saturday and Sunday 8:00 am - 5:00 pm

Hand hygiene must be performed entering and exiting the patient’s room, and before/after handling mask.

Virtual visitation for all patients can be arranged through nursing.

Telehealth Visits

Our Telehealth program offers a convenient access to telephone and video visits for new and existing patients - at home, in the office or while away from home.

Learn More

Find a Location

For visiting hours, directions, and more information about the facility you are planning on visiting, find a location to learn more.

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