Visitation to Garnet Health Facilities

Garnet Health recognizes that patients need the support of family and friends while they are in the hospital or visiting for an outpatient appointment or procedure. We welcome visitors and request that you follow our visitation hours and guidelines below. We appreciate your support and cooperation.  

Garnet Health does not restrict, limit, or deny visitation privileges based on race, ethnicity, language, national origin, socioeconomic status, mental or physical ability, religion, sex, sexual orientation, or gender identity or expression.

Looking for Hospital Amenities? All our patients and visitors have the following general hospital amenities available to them during their stay or visit, including: public Wi-Fi, gift shop, dining services, ATM, language assistance, and much more.

View Amenities for the Middletown Campus | View Amenities for the Harris Campus

Information on Virtual Visits: Virtual video visits can easily be arranged so family and love ones can remain in contact while hospitalized. To arrange a video visit, please speak with your nurse or the Patient Advocacy department, at:

  • Garnet Health Medical Center: 845-333-1164
  • Garnet Health Medical Center – Catskills: 845-794-3300 x2185

Visitation Hours and Guidelines

Middletown Campus - Effective May 23, 2023

Garnet Health Medical Center inpatient visitors no longer require Proof of COVID-19 vaccination or a proof of a negative COVID PCR or Antigen test.

Please note: No latex products, including latex balloons are permitted to be brought in by visitors. This is to reduce the risk of latex exposure and allergic reactions in patients and employees.

General Visiting Hours are 11:00 am – 8:00 pm 

Screened visitors must be 12 years or older (18 years or older to visit the OB Unit "Rowley Family Birthing Center"). Exceptions may be made on a case by case basis. No overnight visitation is permitted unless approved by administration. 

Intensive Care Unit
Two visitors at a time. Exceptions may be made on a case by case basis. 3West (POD1-3101-3110) 16 years and older.

Cardiothoracic Surgery Intensive Care Unit / Cardiothoracic Surgery Step Down Unit
Two visitors at a time. 16 years and older. No flowers, food, or latex balloons allowed.

2 East
Open Monday, Wednesday and Saturdays by appointment only. You can call extension 2261 to make an appointment.

OB Delivery (6 South)
Two support persons, 18 years or older, plus Doula (pre-arranged) permitted 24/7 for patients in active labor. One support person is permitted for patients who are admitted but not in active labor. Exceptions may be made on a case by case basis.

OB Post-Partum (6 North)
One support person permitted 24/7. Two visitors at a time, 18 years or older, allowed during visiting hours, in addition to support person. Sibling Visitation for two years and older; two at a time for a duration of one hour, or at the discretion of nurse leadership. 

NICU
Mom and banded support person only, allowed 24/7. 1 visitor per banded support person during regular visiting hours not to exceed 2 persons at cribside.

Emergency Department (Outpatient Service)
One (1) support person/visitor per patient. For patients in double rooms, visitors will need to alternate. COVID+ visitation permitted and must adhere to the specific PPE protocol for COVID-19.  Up to two (2) parents/support persons allowed for pediatric patients. 

Outpatient Services, Cancer Center, Garnet Health Doctors & Urgent Care
For surgical/procedural waiting room, 2 support persons per patient. One support person may accompany the patient to the ‘holding area’. Exceptions may be made on a case by case basis.

Visitors for COVID positive patients, or patients who have COVID-like symptoms or are awaiting COVID test results
Visitors must adhere to the specific PPE protocol for COVID-19. Virtual visitation is also available, please call the unit.

Shabbos Room is Open.

Food Services

  • GHMC Cafeteria (Main hospital, Ground Floor): Open to Visitors each day 7am-9pm
  • Chock Full O'Nuts (Main entrance Lobby): Monday through Friday, 8am - Noon (Saturday and Sunday closed)
  • The Orange Eatery (Outpatient Building): Monday through Friday, 7am - 3pm (Saturday and Sunday closed)
  • The Crystal Cafe (75 Crystal Run, Pavilion Building): Monday through Friday, 8am - 3pm (Saturday and Sunday closed)


 

Harris and Callicoon Campuses - Effective May 23, 2023

Inpatient visitors will no longer require proof of COVID-19 vaccination or a proof of a negative COVID PCR or Antigen test.

Please note: No latex products, including latex balloons are permitted to be brought in by visitors. This is to reduce the risk of latex exposure and allergic reactions in patients and employees.

General Visiting Hours are 11:00 am – 8:00 pm
Screened visitors must be 12 years or older. (18 years or older for OB Unit) Exceptions may be made on a case by case basis. No overnight visitation is permitted unless approved by administration.

Inpatient areas
5 East, CCU and Callicoon inpatient units: Two (2) visitors at a time.

OB Delivery
Two support persons, 18 years or older, plus Doula allowed 24/7 for patients in active labor. One support person is permitted for patients who are admitted but not in active labor. Exceptions may be made on a case by case basis.

OB Post-Partum
Partner allowed 24/7; screened visitors 18 years or older, during visiting hours, in addition to support person. Visitation for siblings two years and older; two at a time for a duration of one hour, or at the discretion of nurse leadership.

Emergency Department
Emergency Department is open 24/7 and limited to one (1) SUPPORT person per patient, 18 years or older. Two (2) screened support people allowed at bedside for pediatric patients. COVID+ visitation permitted and must adhere to the specific PPE protocol for COVID-19. 

Outpatient areas including Garnet Health Doctors
For surgical/procedural waiting room, no more than two (2) support persons per patient. One support person may accompany the patient to the ‘holding area’. Exceptions can be made on a case by case basis.

Visitors for COVID positive patients, or patients who have COVID-like symptoms or are awaiting COVID test results
Visitors must adhere to the specific Personal Protective Equipment (PPE) protocol for COVID-19. Visitors must be 12 years or older. Exceptions may be made on a case by case basis. No overnight visitation is permitted unless approved by administration.

Virtual visitation is available, please call the unit.

Behavioral Health Unit
Visitation by appointment only on Monday, Wednesday and Saturday from 9am-11am. To schedule an appointment call (845) 794-3300 Ext-2809. No outside food or drinks will be allowed on the Behavioral Health Unit.

Chesed Room
Open 9:00 am-8:00 pm

Food Services

  • Harris Campus (Woodland Garden Cafeteria): 8:00 am - 2:00 pm, Monday through Friday (Saturday and Sunday closed)
  • Callicoon Cafeteria: 8:00 am - 2:00 pm, Monday through Sunday
  • Coffee/Gift Shop (Harris Campus, Main entrance lobby): Monday through Friday 9:00am - 5:00 pm, Saturday and Sunday 11:00 am - 1:00 pm

Virtual visitation for all patients can be arranged through nursing.

Telehealth Visits

Our Telehealth program offers a convenient access to telephone and video visits for new and existing patients - at home, in the office or while away from home.

Learn More

Find a Location

For visiting hours, directions, and more information about the facility you are planning on visiting, find a location to learn more.

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