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Visitation to Garnet Health Facilities

Garnet Health recognizes that patients need the support of family and friends while they are in the hospital or visiting for an outpatient appointment or procedure. We welcome visitors and request that you follow our visitation hours and guidelines below. We appreciate your support and cooperation.

Garnet Health does not restrict, limit, or deny visitation privileges based on race, ethnicity, language, national origin, socioeconomic status, mental or physical ability, religion, sex, sexual orientation, or gender identity or expression.

Please note: Due to patient privacy laws, photography, audio recording, and video recording are strictly prohibited on campus.

Information on Virtual Visits: Virtual video visits can easily be arranged so family and love ones can remain in contact while hospitalized. To arrange a video visit, please speak with your nurse or the Patient Advocacy department, at:

Garnet Health Medical Center: 845-333-1164
Garnet Health Medical Center – Catskills: 845-794-3300 x2185

Visitation Hours and Guidelines

Please select one of the tabs below "Garnet Health Medical Center" or "Garnet Health Medical Center - Catskills" to view the visiting information for either campus:

Hospital Amenities

General hospital amenities available during your stay or visit

Middletown Campus Harris Campus

Garnet Health Medical Center

Middletown Campus - Effective January 2, 2025

Garnet Health Medical Center inpatient visitors no longer require Proof of COVID-19 vaccination or a proof of a negative COVID PCR or Antigen test.

Please note: No latex products, including latex balloons are permitted to be brought in by visitors. This is to reduce the risk of latex exposure and allergic reactions in patients and employees.

Also, due to patient privacy laws, photography, audio recording, and video recording are strictly prohibited on campus.

General Visiting Hours are 9:00 am – 8:00 pm (2 visitors at a time)

Screened visitors must be 12 years or older (18 years or older to visit the OB Unit "Rowley Family Birthing Center"). Exceptions may be made on a case by case basis. No overnight visitation is permitted unless approved by administration.

Intensive Care Unit
9:00am - 11:00am: One visitor at a time. 11:00am - 8:00pm: Two visitors at a time. Exceptions may be made on a case by case basis. 3West (POD1-3101-3110) 16 years and older.

Cardiothoracic Surgery Intensive Care Unit / Cardiothoracic Surgery Step Down Unit
Two visitors at a time. 16 years and older. No flowers, food, or latex balloons allowed.

2 East
Open Monday, Wednesday and Saturdays by appointment only (9am - 11am). You can call 845-333-2261 to make an appointment. No outside food or drinks allowed during visit. Two sets of clothing per patient allowed - must be dropped off at the Emergency Department entrance.

Rowley Family Birthing Center - OB Delivery (6 South) - Before delivery
Two (2) support persons and a Doula allowed 24/7 for active labor patients. Only two (2) persons for non-active labor patients.

Rowley Family Birthing Center - OB Post-Partum (6 North) - After delivery
One (1) support person allowed 24/7. Two (2) visitors (18 years and older) at a time. Sibling Visitation for 2 yrs and older - duration of siblings visit not to exceed one hour, or at the discretion of Nursing Leadership

NICU
Visitation is limited to parents and grandparents ONLY.
Exceptions can be made in unique circumstances or at the discretion of RFBC Nursing leadership

Emergency Department (Outpatient Service)
One (1) support person/visitor per patient, 14 years or older. For patients in double rooms, visitors will need to alternate. Up to two (2) parents/support persons allowed for pediatric patients. Visitors ability to stay with the patient in the Emergency Department Lobby will be dependent on current patient volume. Documentation of current vaccines including influenza vaccine (during flu season) must be provided at the initial visit. Any child with fever, rash, diarrhea, flu or other illness within the last seven days will not be allowed to visit.

Outpatient Services, Cancer Center, Garnet Health Doctors & Urgent Care
For surgical/procedural waiting room, 2 support persons per patient. One support person may accompany the patient to the ‘holding area’. Exceptions may be made on a case by case basis. Eating is not permitted in any hospital waiting room.

Visitors for COVID positive patients, or patients who have COVID-like symptoms or are awaiting COVID test results
Visitors must adhere to the specific PPE protocol for COVID-19. Virtual visitation is also available, please call the unit.

Shabbos Room is Open.

Food Services

GHMC Cafeteria (Main hospital, Ground Floor): Open to Visitors each day 8am-9pm
Chock Full O'Nuts (Main entrance Lobby): Monday through Friday, 8am - Noon (Saturday and Sunday closed)
The Orange Eatery (Outpatient Building): Monday through Friday, 7am - 3pm (Saturday and Sunday closed)
The Crystal Cafe (75 Crystal Run, Pavilion Building): Monday through Friday, 8am - 3pm (Saturday and Sunday closed)

Garnet Health Medical Center - Catskills

Harris and Callicoon Campuses - Effective January 4, 2025

Please note: No latex products, including latex balloons are permitted to be brought in by visitors. This is to reduce the risk of latex exposure and allergic reactions in patients and employees.

Also, due to patient privacy laws, photography, audio recording, and video recording are strictly prohibited on campus.

General Visiting Hours are 9:00 am – 8:00 pm
Screened visitors must be 12 years or older; 18 years or older for OB Unit. Exceptions may be made on a case by case basis. No overnight visitation is permitted unless approved by administration.

Inpatient Units
5 East and Callicoon inpatient units: Two (2) visitors at a time (12 years or older)

CCU: 9:00am - 11:00am - One (1) visitor, 11:00am - 8:00pm - Two (2) visitors. Exceptions can be made by Leadership.

Birthing Center - OB Labor(before delivery)
Two (2) support persons and a Doula (pre-arranged) allowed 24/7 for active labor patients. Only 2 support persons for non-active labor patients.

Birthing Center - OB Post-Partum (after delivery)
One (1) support person allowed 24/7.
Two (2) visitors 18 years and older at a time. Sibling Visitation for 2 years or older. Duration of siblings visit not to exceed one hour or at the discretion of nursing.

Emergency Department
Emergency Department is open 24/7 and limited to one (1) support person/visitor per patient, 18 years or older. For patients in double rooms, visitors will alternate. Pediatric Patients: Two (2) parents/support people allowed.

BHU Pediatric patient
Visitation will be determined on a case-by-case basis. No food/drink or belongings to be brought in.

BHU Adult patient
One (1) support person will be allowed in the morning and one (1) support person will be allowed in the afternoon for one-hour visits. No food/drink or belongings allowed to be brought in.

Behavioral Health Unit (BHU)
Visitation by appointment only on Monday, Wednesday and Saturday from 9:00am-11:00am. Tuesday, Thursday and Saturday 6:00pm-7:00pm. To schedule an appointment call (845) 794-3300 ext. 2809 or 2810. No outside belongings, food or drinks will be allowed.

Outpatient areas including Garnet Health Doctors
Two (2) support persons allowed per patient to wait in waiting area. Only one (1) support person may accompany patient to "holding area". Exceptions can be made on a case-by-case basis.

COVID+ and Exposure Patients
Visitors must adhere to the specific Personal Protective Equipment (PPE) protocol for COVID-19.

Virtual visitation is available, please call the unit.

Chesed Room
Open 9:00 am-8:00 pm

Eating/Drinking is not permitted in any hospital waiting room .

Food Services

Harris Campus (Woodland Garden Cafeteria): 8:00 am - 2:00 pm, Monday - Friday
- Saturday and Sunday closed
Callicoon Cafeteria: 8:00 am - 1:00 pm, Monday - Sunday

If you have symptoms of COVID-19, flu, RSV, or any respiratory illness and or have been exposed within the past 10 days, you are not permitted to visit today for the safety of our patients and staff.

Telehealth Visits

Our Telehealth program offers a convenient access to telephone and video visits for new and existing patients - at home, in the office or while away from home.

Learn More

Find a Location

For visiting hours, directions, and more information about the facility you are planning on visiting, find a location to learn more.

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